Learn the top human skills to foster positive workplace cultures and increase employee engagement and retention.
Gain the ability to effectively communicate, build trust, collaborate, and foster long-lasting relationships.
Gain a competitive edge for rapid career growth and progression through improved emotional intelligence.
Course Overview
This self-paced course is designed for organizations, leaders of teams, and individuals who want to improve their social-emotional intelligence skills. You will work at your own pace. Learn to recognize, understand and manage your emotions and that of others, create team synergy, effectively communicate and collaborate, lead with empathy, resolve conflict, and foster positive cultures. The demand for Emotional Intelligence is expected to increase 26% by the year 2030. Harvard Business Review and The Four Seasons noted benefits of an emotional intelligent workforce is more empowered, risk tolerant, productive, and engaged. Included in this course: -Discussion boards -Reflection assignments -Course community -Course Instructor feedback -Optional 1 hr. live Q & A Zoom sessions *Earn your Social-Emotional Leadership certificate and digital badge upon completion!
Course Curriculum
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1
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Welcome and Overview- video
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2
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Pre-Course Survey
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The Origin of Emotional Intelligence Free preview
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EQ vs IQ: What's the Difference
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Emotional Intelligence Research and Findings
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Optional: Knowledge Check
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3
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Module 1 Video
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Neuroplasticity
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Mindfulness
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Biological Reactions
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Bio-Reaction Reflection Assignment
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Emotional Self-Awareness
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Feeling Thermometer Reflection Assignment
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Module 1 Quiz
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4
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Module 2 Video
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Emotional Self-Control
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Workplace Emotions
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Emotions Connect to a Root Cause
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Emotional Self-Control Reflection Assignment
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Module 2 Quiz
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5
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Module 3 Video
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Active Listening
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Team Psychological Safety
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Leading with Empathy
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Are you a Good Listener Reflection Assignment
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Are you a Good Listener - Rate a friend
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Module 3 Quiz
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6
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Module 4 Video
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Communication Patterns
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Three Types of Conversations
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Communication Patterns Reflection Assignment
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Module 4 Quiz
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7
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Module 5 Video
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Conflict Management
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Conflict Management Strategies
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Building Trust in the Workplace
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Module 5 Quiz
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8
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Module 6 Video
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Social-Emotional Leadership
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Inspirational Leadership
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Adaptability
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Module 6 Quiz
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4 Work Mode Assessment
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9
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Lead SEI Program -Final Quiz
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End of Course Survey
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Ready to Boost Your Emotional Intelligence?
Enroll now and start your journey towards becoming a more effective leader.